If your labels are printing small via ConnectEasy, use our guide to set paper size defaults in ConnectEasy.Īs Zebra does not have a driver for Macs, you may need to install a CUPS driver. If you are running server operating systems or computers where multiple people can be logged in simultaneously, consult with your system admin to find the best solution. Most users should not install ConnectEasy as a Windows Service.

Under 'Install as a Service', make sure the box is unchecked. Learn how to install ConnectEasy and pay special attention to step 11. All Rights Reserved.Re-install ConnectEasy. If nothing prints, contact DYMO LabelWriter Printer Technical Support.Ĭopyright © 2016 Endicia.The DYMO Printer Properties dialog box appears. Right-click the LabelWriter printer icon, and select Properties from the shortcut menu. If the printer is not available, see Steps 1 and 2 in the preceding set of steps. A grayed out or dimmed printer icon would indicate that the printer is installed but is not available (such as not getting power or is disconnected). Verify that the printer icon is not grayed out or dimmed. In Windows 7, select Start and select Devices and Printers.) (In Windows 7, this is in the Control Panel under Hardware and Sound Devices and Printers. The Printers and Faxes Control Panel appears. Display the Printers and Faxes Control Panel: From the Start menu, select Settings > Printers and Faxes.Note: The following procedures and terms vary according to the version of Microsoft Windows that you are using.To reduce the chances of wasting 'live' postage and supplies, it is highly recommended that you print a test label. The driver was automatically installed when you installed DYMO Label Software, but the software may have been changed or deleted by mistake. MORE This process takes test page data from DYMO Label Software and directs it to the LabelWriter printer. Print a test page from the LabelWriter printer driver.Make sure the leading edge of the first label is inserted correctly in the label slot. the first label may not be loaded in the label slot correctly. Verify that both sides of the spool are flush against the label roll and that the labels are fed into the label slot with the left edge flush against the left side when viewed from the front. Verify the label roll and load or reload the labels as shown in the LabelWriter Quick Start Card. the labels are not loaded correctly or the label spool is empty. Make sure both sides of the spool are flush against the label roll and the labels are fed into the label slot with the left edge flush against the left side when viewed from the front. Remove the labels from the spool and reload them as shown in the LabelWriter Quick Start Card. the labels are not loaded correctly on the label spool. Push the Form Feed button on the front of the printer to confirm that the printer is feeding labels properly.To verify that the cable is connected properly, see the installation instructions in the LabelWriter Quick Start Card.

Make sure that the USB cable has not come loose from the back of the printer or from the back of your computer. If you determine that your LabelWriter printer is not working, contact Customer Support to arrange for a Return Merchandise Authorization (RMA). MORE Try plugging something else into the wall power outlet and power outlet strip, just to make sure the problem is not located in the outlet or power strip. Is the LED light lit on the front of the printer? If not, verify that the power cable is plugged in, and that your power outlet strip is working. Verify that the printer is getting power and that the power cable has not become disconnected. If your LabelWriter printer does not print or has stopped printing: This ensures correct installation of your LabelWriter printer. You must install your DYMO LabelWriter printer and DYMO Label Software before you install Printable Postage. You are here: Get Started > Verify DYMO LabelWriter Printer Setup Verify DYMO LabelWriter Printer Setup

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